Privacy Policy

At our company, we value your privacy. When you visit our website, we may collect personal information such as your name and email address etc. This information is collected solely for the purpose of communicating with you about Tally or allied software products, ERP solutions, cloud hosting services and other services we deal in. We will not share your personal information with third parties unless required by law or necessary to provide you with information about our services. We take reasonable measures to protect your personal information from unauthorized access or disclosure. By using our website, you agree to our privacy policy.

Payment Terms & Conditions

1. We strongly recommend that all users install the trial version of our product to test its performance before making any payment. By downloading and installing the trial version, you can ensure that our product meets your expectations and requirements. Once you are satisfied with the trial version, you can make a payment and receive the full version of the product.
2. Payment for the RHosting or any product available on our website, is to be made in full in advance through our online payment gateway.
3. We accept payments through all major credit and debit cards, net banking, and other popular online payment methods.
4. Once the payment is made, you will receive a confirmation email with the license key and instructions for downloading and installing the software.
5. All prices listed on our website are exclusive of duties, taxes, and other applicable government charges, unless expressly stated otherwise. It is your responsibility to pay for any such duties, taxes, and charges imposed by the relevant authorities.
6. We do not offer refunds or exchanges on the software product once the payment is made. Therefore, please ensure that you have carefully reviewed the software product description, system requirements, and other relevant information before making the payment.
7. In the event of any technical difficulties or issues with the software product, please contact our customer support team, and we will do our best to resolve the issue in a timely manner.
8. We reserve the right to modify or update the payment terms and conditions at any time, without prior notice. Any changes will be posted on our website, and your continued use of the software product will be deemed as your acceptance of the modified terms and conditions.

Please note that these terms and conditions are for informational purposes only and do not constitute legal advice. It is recommended that you consult with a legal professional before finalizing your payment terms and conditions

Online Registration

1. Online registration is mandatory for all users who wish to purchase our products through our website. By registering an account, you agree to provide accurate and up-to-date information, including your name, email address, and any other information required to complete the registration process.
2. Your registration information will be kept confidential in accordance with our privacy policy. Please note that failure to complete the online registration process may result in delays or errors in processing your order. We strongly recommend that you complete the online registration process prior to making any purchase on our website.
3. We reserve the right to modify or terminate the online registration process at any time, without prior notice. Any changes will be posted on our website, and your continued use of our website will be deemed as your acceptance of the modified terms and conditions.

Service Policy

1. We are pleased to offer online support to all registered users with valid licenses for our products. Our online support includes telephonic support during business hours, support through email, and chatbot support. Our goal is to provide you with the best possible support to ensure that you get the most out of our products.
2. To avail of our online support services, you must have a registered account and a valid license for the product. Our telephonic support is available during business hours at our end, and our email and chatbot support are available 24/7. Our team of support professionals is highly skilled and experienced and can help you with any queries or issues you may have.
3. We take pride in offering our customers the best possible service, and we are committed to resolving any issues you may encounter as quickly and efficiently as possible. If you have any questions or concerns, please don't hesitate to contact us via email, chatbot, or telephonic support, and we'll be happy to help you.
4. Please note that we are not bound to provide support services to any user who is using our product illegally. If we have reason to believe that a user is using our product in violation of the license agreement or any applicable laws, we reserve the right to suspend their access to support services and take appropriate legal action as necessary.

Refund Policy

We understand that sometimes our software may not be compatible with every device or meet the expectations of every customer. That is why we offer a refund policy that outlines the terms and conditions under which a refund may be requested

1. Trial Version Recommended: We highly recommend that customers try our trial version before purchasing the full version. This will help you determine if our software is compatible with your device and meets your requirements. By doing this, you can avoid unnecessary exercises of refund and uninstallation.
2. 3 Days Refund Policy: We offer a 3-day refund policy, subject to the condition that the software cannot be installed on the customer's device. If you are unable to install our software on your device, you may request a refund within 3 days of purchase.
3. No Refunds After 3 Days: After 3 days, we do not offer any refunds for any reason. We believe that 3 days is sufficient time for you to test and evaluate our software to ensure it meets your needs.
4. Cancellation of Invoice: If you are eligible for a refund under our 3-day policy, we will cancel your invoice and issue a refund to your original payment method.
5. Uninstallation of Software: To receive a refund, you must ensure that our software is completely uninstalled from your device. If we find that the software is still installed on your device, we reserve the right to deny your refund request.
6. We strive to provide our customers with high-quality software and exceptional customer service. If you have any questions or concerns about our refund policy, please feel free to contact our customer support team.